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Review: My First ZALORA Online Shopping Experience

Two weeks ago, I shared some Money Savings Tips when Shopping Online through ShopBack ย – a new cashback site where you get cash rebates on your online purchases from various online stores, including ZALORA, Lazada, eBay, Ensogo, and many more.
I first tried it with ZALORA and I was pretty satisfied with my cash rewards for the two items I ordered. ๐Ÿ™‚

ZALORA Online Shopping Experience

As for my actual ZALORA online shopping experience, it was great. The site is easy to navigate, it has a huge collection of fashion items- from clothes, shoes to accessories, and it provides multiple options for your payment – credit card, Paypal, and Cash On Delivery.

Making my actual purchases was a breeze. However, I was a bit disappointed with the delivery time and product handling. The products were delivered separately, meaning they arrived at different days. Of course, I understand since they were sold by different sellers (different brands). But both were delivered by 2Go.

I made my purchases on a Thursday and by Saturday, I was notified by 2Go (courier) that one of my items is ready to be delivered. They texted me asking if I was at home to receive the item, I confirmed. After waiting for hours, no one arrived. By late afternoon, I called their number and the delivery guy who answered said that they will just deliverย the product on Monday. Apparently, there was a delay due to the many products they have to deliver to different areas.

Whaaatt???!!!

It was rather disappointing. I had to cancel my plan to go out because I was expecting for the delivery. They asked if I was available to receive and after I confirmed, they never notified that they can’t deliver on that day. I wouldn’t have known it if I hadn’t called them that afternoon. Geeez!

But it’s okay, I have long moved on.

Something Borrowed Analog Boyfriend Watch in Rose Gold

On Monday, I finally received the first product – Analog Boyfriend Watch from Something Borrowed. I wasn’t able to use it right away since the watch was too big for my wrist. It was even bigger than my father’s watch. Haha

I sent it to a watch repair store to have it adjusted to my size.

TADA!!!

Perfect! I love it! ๐Ÿ™‚

Bijou Lace Up Espadrilles

After a few days, I received my second item – Bijou Lace Up Espadrilles. Honestly, the packaging looked pretty bad to me. The delivery guy said the box was damaged because of the many shipments that day. Oh no, another bad point for 2Go.

Well, I don’t think the number of shipments was really the problem. That’s kind of expected. I think the root cause was because the seller (the brand, not ZALORA) didn’t use any bubble wrap or extra packaging to protect the shoe box.

See?

Though the shoes were obviously not handled well, they looked just fine to me.

It’s my first time to shop for shoes online, so I have a quick question: Do sellers really don’t use bubble wrap for the shoe box? Please let me know in the comments below. ๐Ÿ™‚

Zalora Shopping Experience: Overall Rating

For me, my overall experience with ZALORA is satisfactory. I enjoyed browsing through the site and the placement of order was easy. Though I had issues with delivery and handling, the products I received were as good as the ones posted on their site. ๐Ÿ™‚

Will I make another purchase in the future?

Definitely!

ADD: After reading some comments, I learned that ZALORA handles their packages very well, so I suggest that sellers (brands) should do the same. That is to at least avoid any damage to the items, especially to fragile ones. Also, to the courier, I suggest that they keep their lines open and try to always communicate any changes of delivery time to the customers to keep a positive transaction. ๐Ÿ™‚

How about you? How are your online shopping experiences?

If you enjoy online shopping, I suggest you shop through ShopBackย so you could earn back a percentage of your own sales.

Happy online shopping! ๐Ÿ™‚

ย **

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14 Comments

  • Reply Mary Narvasa

    Love Zalora! There was I time when I splurged almost 3000php on their site. Their boxes didn't arrive all at once so it was like xmas waiting for one box after another. Hahaha!

    http://www.narvasamary.com

    October 26, 2015 at 4:42 am
  • Reply Rea Alducente

    I've tried Zalora many times. I've purchased shoes too but it was directly from Zalora and not from a brand so the packaging was really nice and elegant. No bubble wrap but it's in a nice black shoe box. Never had problems with delivery either. I was just surprised at first coz the website said 5-7 days outside MM but mine arrived in just 3 days and I did cash on delivery. Haha

    October 26, 2015 at 4:21 am
  • Reply Ian Fuentes

    I love their packaging! I ordered on their online shop once and it went pretty well. ๐Ÿ™‚

    October 26, 2015 at 5:26 am
  • Reply Carlo Andrew Olano

    Nice shoes. I might just buy on their site once I load up on my PayMaya Visa account. ๐Ÿ˜‰

    October 26, 2015 at 6:48 am
  • Reply Ochi Bernadas

    Sorry to hear about the delay in delivery. Surprisingly, that never happened to me–ever. When I order, they usually ship the next day. I also love the extra special packaging of the items. They even have the black letter which makes it all the more worthwhile ๐Ÿ™‚

    Ochi | Ochi In The City

    October 26, 2015 at 9:22 am
  • Reply Janine Ella

    Zalora has been my go-to shopping site! You should have used my discount code Rose! hehe. Makadiscount unta kag 15% ๐Ÿ™‚

    xx, Janine | A Blissful Blog

    October 27, 2015 at 5:29 am
  • Reply Jade

    Hello! your post really helped me and I was wondering if you could tell me the length of the watch (with the extensions) cause I have a 20-22 cm wrist, and I couldn’t figure it out. I really like that watch and it would be awesome if you could help me out before I place my order. thanks! more power to you!

    April 15, 2016 at 4:36 pm
    • Reply Rose Angelie

      Hello Jade, glad this post helped you. ๐Ÿ™‚ I’m sorry but I am not really sure about the specific length. But I remember though that this was too big for me I had to have it adjusted to fit my wrist. hehe

      April 16, 2016 at 7:36 pm
  • Reply DOLLY

    Hi Rose, I want to buy a similar Something Borrowed watch from Zalora for my mom, just wonder is that watch dials glow in the dark? because my mom need one that is easy to see in the dark so it is important feature but the watch description said nothing.
    Thanks

    July 25, 2016 at 11:36 pm
  • Reply nicole limpin

    Hi i just want to ask if the color of the watch fades easily or not? Thank you ๐Ÿ™‚

    July 26, 2016 at 1:55 pm
  • Reply Nicole Limpin

    Hi! I’m planning to buy their gold watch as well because they’re cheap but i wonder if the color fades easily. How was the color of your watch?

    July 26, 2016 at 2:25 pm
  • Reply Rida

    Hi! Your post helped me so much. Oh, and I was wondering whats your Something Borrowed Watch packaging looks like? Does it comes with boxes? Because I want to buy SB watch for a gift to my friend and was wondering what its packaging looks like. I wish you’d help me with this. Thank you! Xx

    September 5, 2016 at 11:08 am
  • Reply Philline

    Hi! I’M planning to purchase a something borrowed watch from zalora I would like to ask you of the quality of the watch and the how long it will lasts. Recently I bought a Zalora watch from zalora and it was on sale I bought it for 299.00 pesos, but it didn’t lasts 3 months the screw designs which secure the straps of my watch is kinda loose and I lost 2 of them. I am contemplating on buying a zalora brand watch I am torn between timeless manila brand or something borrowed brand. Help me please. I would like to hear your advice. Thank you.

    December 26, 2016 at 8:39 pm
    • Reply Rose Angelie

      Hi Philline, this watch didn’t last long. I can’t really remember when it stopped working, but I used to wear this everyday..However, I didn’t have it checked if it was just a battery issue. I guess it’s only good as an accessory but not really recommended for daily wear as the color faded easily too. I loved how it looks though so I still kept it and maybe I’ll have it fixed soon. ๐Ÿ˜‰ Thanks for droppin’ by!

      December 27, 2016 at 9:39 am

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